My lightbox was hit by a massive blue 10 ton delivery truck belonging to the hardware store across the road. They have a building supplies yard across the road from my store. They park their truck on our pavement all day long which blocks my store and 2 other store fronts and often block our parking lot exit and cause traffic jams while they reverse in and out all day. This is not the first time they have hit my lightbox, the day that it was installed they reversed their truck straight into the lightbox. I was lucky enough that the person that installed the sign was still here and repaired it immediately.
I have requested on numerous occasions that they refrain from parking their truck on the pavement, only to fall on deaf ears.
When I noticed my sign had been hit I immediately went across the road to notify the owner of the hardware store that the sign had been hit and that I would hold them liable to have it fixed. I spoke to the owners son and asked him to pass on the message to his father. Yesterday I went back to the store and handed them the quote I received from my signage guy to have the sign repaired. The owner immediately told me that he would not be paying for any repair as I could not prove that it was his truck that hit the sign. His stupid wife then pipes up that I need to prove that it was their truck that hit the sign as it could be any truck for example a garbage removal truck. I pointed out to them that their truck is the only blue 10 ton truck that is parked on the pavement the entire day and the sign has blue paint underneath it from where it was hit. The owner then says his truck fits under my sign and couldnt possibly hit my sign. What an idiot, I told him the cabby and 2 rods that stick up infront of the truck bed can easily reach my sign. I also mentioned the blue paint on the underside of the sign again.
By now I was causing a scene in the hardware store so the owner said he would come inspect the sign himself. He took a look at my sign and told me it is fine and doesn’t need any repairing. The whole sign is skew and hanging on by two metal strips. I told him that I have been advised to have it repaired as it will come off and in that case I would hold him responsible for the replacement of the whole sign which is over 15k. When I showed him the blue paint he said the blue paint on the underside of the sign is light blue and his truck is dark blue. Seriously???? What a prick!He refused to pay my guy to fix the sign as he said why must he pay to have the sign welded on properly if it wasn’t done properly the first time around. I told him that it would still be fine had his 10 ton truck not rammed into it. He walked away from me, at this point I said it was fine as I would then go to the police station and they could make the decision which is when he turned around and told me he would get his own guy to weld the sign back on and nothing more.
I typed up a letter stating that he had refused the quote from the preferred supplier and that by using his own welder he agrees to take full responsibility should any further damage occur.
I then decided to contact the JPMD to come and witness his truck all over the show, typically when they got here the truck had been moved. I told them that the truck is parked on the pavement all day every day and not only blocks the shopfronts but causes a traffic hazzard as people coming out of our shopping centre can not see the road clearly, nevermind when they block the entire road when they drive in and out of the yard and then ramp the pavement.
I took the letter to the owner and he signed it and then he confronted me on the fact that I had called the JMPD and he told me that he had just told them he never parks on the pavement for longer then 15 minutes as he only uses the pavement when a customer of his is in the yard. What a fat liar. I told him that if necessary I would get an affidavit from every shop owner in the vicinity to state that his truck is parked there all day long. He told me he has been here for 10 years, I think he thinks this gives him some sort of authority which it doesn’t. Perhaps I should have offered him a medal.
On a related matter the streetlights haven’t been working including my lightbox and today I was informed by the landlord that is is more than likely because of the sign being hit and water now causing the lights to be faulty. I now have the pleasure of having to inform the owner of the hardware store that he also needs to have this fixed. Can you imagine what his response will be. I am still waiting for him to come and see me as he wasn’t there when I went across earlier, I am sure he wont come.
So this whole episode has caused such unecessary agrevation.
Owners of Magnificent Paint and Hardware I have news for you, you are far from Magnificent!
***Update***
I was advised by my attorney to inform the owner of the hardware store that he can’t just use anyone to fix the lightbox as it has to be repaired properly to the same condition it was before getting hit. I went over to the owner of the hardware store this morning to tell him not to touch the sign until he hears from my attorney where she will provide him with 3 competitive quotes from reputable companies. He informed me that he had a company over this morning to quote him and they would be here on Tuesday to repair the sign. He was more courteous today and said he would have the sign fixed properly. I told him that the most frustrating thing for me was that he couldn’t just admit that it was his truck that caused the damage instead of his wife’s suggestion that it could have been a garbage removal truck and then she pipes up from behind the counter saying she never said that. WTF? I know what she said. Anyway I am just glad the sign will be fixed, that is all I want. Lets see come Tuesday.